Tag: Facebook Reply

Facebook “Reply” Feature: A customer service game-changer

| March 27, 2013 | 4 Comments
Facebook “Reply” Feature: A customer service game-changer

This week Facebook launched a new feature, “Reply,” for pages and accounts with over ten thousand followers, but no one quite hit the mark as to why it’s such a big deal. Before, a page manager had to be friends with a commenter in order to tag them in a conversation, which was the only […]

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http://www.tmmpdx.com/wp-content/uploads/2013/03/Facebook_Conversations1-150x150.jpg Andrew Grossman Recruit 101Social Media MarketingSpecial Agent IntermediateTMMPDX ,,,,,

This week Facebook launched a new feature, “Reply,” for pages and accounts with over ten thousand followers, but no one quite hit the mark as to why it’s such a big deal. Before, a page manager had to be friends with a commenter in order to tag them in a conversation, which was the only […]